Prescriptions
Ordering Repeat Prescriptions
If you would like to request a repeat prescription, please read the information below on how to do so, specifically for each practice.
Please note that all three practices do not allow patients to request repeat prescriptions over the phone unless you're housebound.
This is in place for patients safety.
Watling Street Practice @ Stony Stratford
Repeat Prescriptions
If you are on regular medication, and after consultation with your doctor, repeat medication may be requested. This can be by personal attendance at reception during opening hours, by letter, by emailing or by registering for online services.
Please note that for safety reasons we are unable to take telephone requests for repeat medication.
Please allow 2 working days before collecting the prescription from the health centre, or 3 days if you prefer to nominate a local pharmacy collect the dispensed medication from. Some of the pharmacies will provide a home delivery service for housebound and elderly patients.
Electronic Prescribing Service
This practice is set up for the electronic prescription service. This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery. To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
Watling Street Practice @ Stony Stratford would like to encourage all patients to nominate a pharmacy that they can electronically send your prescription to meaning you will not have to go back to the practice, instead you can go straight to your nominated pharmacy to collect your medication. The chemist can be one close to home, close to where you work, in the supermarket where you do your weekly shop etc.
Urgent Prescriptions
Watling Street Practice @ Stony Stratford doctors have provided a list of truly urgent medications to the reception team.
Stony Medical Centre can no longer accommodate patients visiting the practice, asking for an urgent prescription (unless your medication is on the list provided by the doctors) and requiring the receptionist to leave her desk and interrupt a doctor to issue the prescription.
If you really cannot wait the standard 2-3 days for your prescription and you make your request for your prescription before 2pm, they will endeavour to accommodate your request but please note your prescription will not be ready for collection from the practice before 6pm on the day of request.
If your request for your urgent prescription comes in to the practice after 2pm your prescription may not be ready for you until the following working day.
Watling Street Practice @ Great Holm
Repeat Prescriptions
You can repeat a repeat prescription unline by using the Online Repeat Prescription Request Form.
If you do not have a SystmOnline account, you can use this form to request any repeat prescriptions from the Practice.
If you are collecting your prescription from the surgery, please allow up to 3 working days before collecting.
If you are collecting your medication from the pharmacy, please allow up to 4 working days before collecting your medication. Please contact the pharmacy first to see if your prescription is there.
Collection times may be different during any holiday period.
You may wish to consider registering for our Online Services. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier.
Watling Vale Medical Centre
Repeat Prescriptions
When requesting a repeat prescription please refer to your computer printout of your medication.
To make your request you can either:
- Order online via the link at the top of this page. (This service is only for routine repeat prescriptions, if you require acute medication please order via the surgery)
- Place in the box in reception or post it through the door
- Post it to us enclosing a SAE
- Using Klinik Healthcare Solutions
Please allow 3 working days before collecting the prescription from the health centre, or 7 working days if you prefer to nominate a local pharmacy collect the dispensed medication from. Some of the pharmacies will provide a home delivery service for housebound and elderly patients.
Telephone Requests
We want to make prescription re-ordering as accurate, efficient and easy to use as possible and are therefore unable to accept repeat prescription requests by telephone.
This will help to ensure there are no misunderstandings over medication being requested. It will also make our telephone lines more available for patients requesting appointments.
Housebound and infirm patients are still able to request prescriptions by telephone - please contact us for details.
Exemption Certificates & Resources for Free NHS Prescriptions
Prescription Fees
Most adults in England have to pay prescription charges. Some items are always free, including contraceptives and medicines prescribed for hospital inpatients.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Prescription (per item): £9.90
If you know you'll have to pay for a lot of NHS prescriptions, it may be cheaper to buy a prescription prepayment certificate (PPC) – effectively a prescription "season ticket". You can do this online and at some pharmacies.
A PPC covers all your NHS prescriptions, including NHS dental prescriptions, no matter how many items you need.
There are 3 PPC options to choose from:
1. £32.05 for 3 months
2. £114.50 for 12 months (or 10 Direct Debit instalments of £11.45)
Who can get free prescriptions?
You can get free NHS prescriptions if, at the time the prescription is dispensed, you are:
- 60 or over
- Under 16
- 16 to 18 and in full-time education
- Pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate
- Have a specified medical condition and have a valid medical exemption certificate
-Have a continuing physical disability that prevents you going out without help from another person and have a valid medical exemption certificate
- Hold a valid war pension exemption certificate and the prescription is for your accepted disability
- Are an NHS inpatient
For further information on if you're eligible for a free NHS prescriptions, please visit: NHS who can get free prescriptions
Check you're eligible for free prescriptions
How to apply for a medical exemption certificate
Ask your doctor for an FP92A form to apply for a medical exemption certificate (MedEx).
Your GP will sign the form to confirm that your statement is correct.
Your certificate will be valid from 1 month before the date the NHS Business Services Authority receives the application form.
The MedEx lasts for 5 years and then needs to be renewed. You may receive a reminder that your certificate needs to be renewed.
If you do not receive a reminder, it's your responsibility to make sure it's renewed.
Check if you have an exemption from paying NHS costs
Important numbers
NHS Help with Health Costs helpline: 0300 330 1343
Prescription services helpline: 0300 330 1349
Queries about medical exemption certificates: 0300 330 1341
Queries about prescription prepayment certificates (PPCs): 0300 330 1341
Queries about tax credit certificates: 0300 330 1347
Call 0300 123 1343 to order a paper copy of the HC12, HC5 and HC1 (SC) forms
How to Safely Dispose of Expired/ Unwanted Medication
If you have medicines that have passed their expiry date or you no longer take the medication, take them to your pharmacist, who can dispose of them safely for you.
Unused medicines cannot be recycled. Even if you never open them, once medicines have left the pharmacy or dispensary they cannot be recycled or used by anyone else.
Unused medicines are a safety risk. Return out of date or unused medicines to a pharmacy for safe disposal. If your medicines change, return your old medicines to the pharmacy to avoid mixing them up with your new ones. Don’t stock pile medication, it is a safety risk for children and others who might take them. Store medicines in an appropriate place out of reach of children.
You should never throw unused or expired medicines in the rubbish bin or flush them down the toilet.